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BEHIND THE BRAND

TESOURO MEANING 'TREASURE' IN PORTUGESE, A TRIBUTE TO MY LATE GRAND MOTHER AND INSPIRED BY CHERISHED MERORIES WITH MY CLOSEST FRIENDS AND FAMILY.

TESOURO SPECIALISES IN STYLISH, HYPOALLERGENIC AND WATER-PROOF JEWELLERY PERFECT FOR ELEVATING YOUR EVERYDAY STYLE OR GIFTING TO THOSE CLOSEST.

IVE CREATED PIECES NAMED AFTER LOVED ONES WHO HAVE BEEN THERE THROUGH THICK AND THIN.

LEARN MORE

COLLECTIONS

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MERI RING | GOLD

$72.99 AUD
$72.99 AUD
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FAQ

HOW DO I CARE FOR MY JEWELLRY

JEWELLERY CARE GUIDE

At TESOURO, we design and craft our jewellery to be worn and loved every day. However, like all precious metals, our pieces can be affected by environmental factors such as moisture, chemicals, and air, which can cause discolouration over time. Even with our meticulous craftsmanship, metals like silver and gold can undergo a natural process called oxidation, leading to subtle changes in their appearance.

To help you enjoy your jewellery for years to come, we've put together this care guide. By following these simple tips, you can maintain the beauty and longevity of your treasured pieces.

IMPORTANT NOTE: Plating wear and tear is a natural occurrence with regular use, and is not considered a defect in our craftsmanship. With proper care, you can minimize this effect and keep your jewellery looking its best.


• While our jewellery is water-resistant, it's still important to remove your jewellery before showering, swimming, or exercising to prevent damage. If you do get your jewellery wet, gently wipe it dry with a soft cloth to prevent water spots.

• Apply perfume, lotions, and creams before putting on your jewellery to prevent damage from chemicals. This will help keep your jewellery looking its best and prevent tarnishing.

• After each use, gently clean your jewellery with the soft, dry cloth provided with your order. This will remove any oil or dust and restore its shine. Avoid using harsh chemicals, abrasive materials, or hot water, as these can damage your jewellery.

• When not in use, store your jewellery in its original box or a cool, dry place to prevent oxidation, scratching, and tangling. Avoid storing your jewellery in direct sunlight, humid environments, or near heating vents.

• Be gentle when handling your jewellery to prevent scratching, bending, or breaking. Avoid knocking your jewellery against countertops, and prevent pieces from rubbing against each other, as this can cause damage.

• Regularly inspect your jewellery for signs of wear, such as loose stones or clasps. If you notice any damage, contact us for repair or maintenance.

• Don't expose your jewellery to extreme temperatures, such as saunas, hot tubs, or extreme cold. This can cause damage to the materials or compromise the structural integrity of your jewellery.

HOW TO CLEAN YOUR JEWELLERY:

• Develop a daily habit of gently wiping your jewellery clean with a soft cloth or specialized jewellery cloth every time you take it off.

• Create a gentle cleaning solution by mixing warm water with a few drops of mild soap in a small bowl. Stir until the soap is fully dissolved and suds form.

• Submerge one piece of jewellery in the solution and let it soak for 5-10 minutes to loosen any dirt or grime.

• Use a cotton swab or a soft-bristled baby toothbrush to carefully remove any embedded dirt or debris from the jewellery's crevices.

• Thoroughly dry your jewellery with a soft, lint-free cloth, buffing the surface to restore its shine and lustre.

WARRANTY

We offer a 12-month warranty against manufacturing faults from the date of purchase on items with proof of purchase. Our warranty covers faulty items only. It does not cover general wear & tear, damage caused by misuse or mishandling.  Please refer to our care instructions above for general care instructions.

Our pieces come with a guarantee that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major fault.

WILL YOUR JEWELLERY TURN MY SKIN GREEN?

Let's get a few things straight here - Green skin under jewellery isn't due to poor quality or harmful materials. It's simply a reaction to certain metals, like copper, which can oxidize and stain skin when it reacts to skin pH levels. People with acidic skin or those who use certain hand creams or perfumes are more prone to this. Even high-end jewellery can cause this reaction, as pure gold and silver are often alloyed with copper to create durable pieces. In fact, 925 sterling silver jewellery, used by both luxury and affordable brands, contains 7.5% copper. So, a little copper doesn't mean poor quality!

 

WHAT CAN I DO TO PREVENT MY SKIN TURNING GREEN?

If you are one of the few people who experience staining when you wear jewellery, follow the simples steps above to prevent such occurrences while also increasing the longevity of your TESOURO piece's. 

WHAT DO I DO TO TREAT A GREEN FINGER?

Have you fallen victim to unsightly green staining? Don't worry, it's easily removable! Start by gently scrubbing the affected area with soap and warm water, using a nailbrush to add some extra scrubbing power.

If the stain persists, try using a makeup remover or rubbing alcohol to help lift it away. Simply wipe the area with a cotton pad, then rinse with warm water and soap to remove any remaining residue.

MATERIALS

WHAT'S THE DIFFERENCE BETWEEN 'REGULAR' GOLD PLATING, 'PVD' GOLD PLATING, GOLD FILLED AND GOLD VERMEIL JEWELLERY?

Gold plating is a thin layer of real gold applied to another metal, offering a luxurious look at a lower cost. However, it can scratch easily, revealing the base material. Our PVD coating, on the other hand, provides a durable and long-lasting finish.

PVD process bonds 18k gold to stainless steel or sterling silver, creating a brilliant and functional finish. This coating is extremely durable, resistant to corrosion, and sweat.

Gold Vermeil features a sterling silver base with a thick gold plating (at least 2.5 microns). Gold Filled jewellery has almost 100x more gold than regular gold plating, making it more durable and resistant to tarnish.

Our jewellery is plated using 18k Gold PVD, Gold Filled, or Gold Vermeil, making it water-resistant. With proper care, our jewellery can withstand moisture exposure. Our stainless steel pieces are also hypoallergenic, free from Nickel, Chromium, and Lead, making them safe for sensitive skin.

REMEMBER, all metal jewellery requires maintenance to prevent oxidation and fading. Follow our care advice to keep your jewellery looking its best.  

CUSTOMER CARE

In case of any faulty goods please contact us with a photo and proof of purchase details. Items will be replaced at our discretion. At this point, we do not offer a repair service.

Please contact us directly at contact@tesouro.com.au in regards to any warranty claims or care instructions.

DO YOU SHIP WORLDWIDE

PROCESSING & SHIPPING TIMES

I WANT TO TAKE A MOMENT TO SHARE A LITTLE SECRET ABOUT TESOURO. THIS SMALL BUSINESS IS A LABOUR OF LOVE, RUN BY YOURS TRULY WITH THE OCCASIONAL HELPING HAND OF MY PARTNER AND MUM. WE ARE SMALL BUT MIGHTY AND IM SO GRATEFUL TO HAVE THEM BY MY SIDE.

AS MUCH AS MY PASSION BELONGS TO TESOURO, I STILL HAVE TO BALANCE MY FULL-TIME JOB WITH MY PASSION. WERE NOT QUITE READY TO WELCOME A NEW TEAM MEMBER JUST YET, BUT IM WORKING TOWARDS THAT DREAM!

IN THE PAST, WE STRIVED TO GET YOUR ORDERS PACKED AND SHIPPED OUT WITHIN 24 HOURS BUT WITH OUR BUSY SCHEDULES AT TIMES, WE NEEDED TO BE ABIT MORE REALISTIC. TO ENSURE THAT EVERY ORDER IS CHECKED AND WRAPPED WITH LOVE AND CARE, PLEASE ALLOW UP TO 2 BUSINESS DAYS TO PROCESS AND SHIP YOUR LITTLE TREASURES.

FOR OUR LOVELY CUSTOMERS IN AUSTRALIA, PLEASE ALLOW 3-5 BUSSINESS DAYS FOR STANDARD SHIPPING TO ARRIVE AFTER PROCESSING AND 1-2 BUSSINESS DAYS FOR EXPRESS SHIPPING. FOR OUR INTERNATIONAL CUSTOMERS, YOU CAN CHECK THE AUSPOST PAGE FOR THE MOST UP-TO-DATE ESTIMATES ON SHIPPING TIMES. 

WERE SO SORRY IN ADVANCE IF YOUR DELIVERY TAKES ALITTLE LONGER THEN EXPECTED. WE APPRECIATE YOUR PATIENCE AND UNDERSTANDING AND WE PROMISE IT WILL BE WORTH YOUR WAIT!

IF YOU HAVE ANY CONCERNS AFTER THE ABOVE TIME FRAME, PLEASE DONT HESITATE TO CONTACT US VIA OUR EMAIL CONATCT@TESOURO.COM.AU

 

IMPORTANT SHIPPING INFO

IMPORTANT NOTE: DUTIES AND TAXES ARE PAYABLE BY CUSTOMER.

DUTIES & TAXES: PLEASE BEAWARE FOR INTERNATIONAL CUSTOMERS, THE PRICES QUOTED MAY NOT INCLUDE ALL YOUR IMPORT DUTIES OR LOCAL SALES TAXES, THESE MAY BE CHARGED TO YOUR PURCHASE UPON ENTRY TO YOUR COUNTRY. BEFORE YOU FINALISE YOUR ORDER, PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICES TO AVOID ANY SURPRISES. WE WANT TO MAKE SURE THAT YOURE PREPARED FOR ANY ADDITIONAL COSTS THAT MAY ARISE.

 ONCE YOUR PACKAGE HAS LEFT OUR HQ, WERE NOT RESPONSIBLE FOR ANY PARCELS THAT GET LOST IN TRANSIT OR DELAYED DUE TO THE POSTAL SERVICE, UNSUCCESSFUL DELIVERY ATTEMPTS OR INCORRECT DELIVERY ADDRESSES SO PLEASE DOUBLE CHECK THAT ALL DELIVERY INFORMATION IS CORRECT BEFORE PURCHASE AS SHIPPING COSTS ARE NON-REFUNDABLE. UNFORTUNATELY, WE CANT CONTROLTHE WEATHER OR CUSTOMS CLEARANCE PROCEDURES, SO PLEASE BE PATIENT IF THERE ARE ANY UNEXPECTED DELAYS.

IF YOU REALISE YOU WANT TO CHANGE AN ITEM TO ANOTHER OR MADE A MISTAKE WITH YOUR DELIVERY ADDRESS  BEFORE YOUR PACKAGE HAS BEEN SHIPPED I WILL DO EVERYTHING IN MY POWER TO CHANGE ITEMS OR MODIFY DETAILS! SEND US AN EMAIL AS SOON AS POSSIBLE. ANY CHANGES OR MODIFICATIONS AFTER YOUR PACKAGE HAS BEEN SHIPPED MUST BE SENT BACK VIA OUR RETURNS EMAIL REQUEST PROCESS WHICH IS STATED IN OUR RETURNS POLICY.

SHIPPING RATES

AUSTRALIA

  • FREE EXPRESS DELIVERY FOR ALL ORDERS OVER $80

NEW ZEALAND

  • FREE EXPRESS DELIVERY ON ALL ORDERS OVER $150

INTERNATIONAL

  • FREE STANDARD DELIVERY ON ALL ORDERS OVER $200

PLEASE NOTE: FOR EASTERN STATES AND REMOTE AREAS IN AUSTRALIA DELIVERY COULD TAKE AN ADDITIONAL 2 DAYS TO ARRIVE.

 APART FROM THE ABOVE, ALL SHIPPING IS CALCULATED UPON CHECKOUT.

CAN I RETURN OR EXCHANGE ITEMS

Returns & Exchanges

Return Policy

We hope you love our pieces just as much as we do However, if your purchase isn’t as expected and you have changed your mind, you may be able to receive a store credit in exchange for your returned item.
You are only entitled to a refund if you have a received an item with a manufacturing fault or an item that does not match your order. 
To be eligible for a store credit, you must initially contact our Customer Service team within 7 days of delivery. 
Jewellery
Your return must:
Be unused, unaltered and in original condition
Have no signs of scratches or dents
Packed in the original jewellery box or pouch
Reach us within 30 days from the date of receiving your parcel. 
Once your return is received, we will advise if you are eligible for a store credit (in the form of a gift card of the value of the item(s) paid from the original order). The gift card is valid for 12 months from the issue date. 
For hygiene reasons, earrings cannot be returned or exchanged.
If your item is defective or does not match your order, please email us at contact@tesouro.com.au with the subject line: Return and #OrderNumber within 7 days of receiving your order, with a photo of the item and the reason for return. Please allow 1-3 working days for us to process your request. 

Exchanges (if applicable)

We do not offer exchanges for change of mind.
If you need to exchange a ring or apparel item for a different size, please send us an email at contact@tesouro.com.au with the subject line Exchange and #OrderNumber within 7 days of receiving your order.
Returns must be unused, unaltered, undamaged, accompanied with their original packaging and reach us within 30 days from the date of receiving your parcel. 
Once we have received your return, we will advise you via email. We will then inspect the product to ensure it is unused, unaltered and undamaged before proceeding with the exchange. 
Please note for exchanges, you will be responsible for paying for your own shipping costs for returning your item(s). We will ship out your replacement free of charge once only.

Refunds (if applicable)

Only full-priced items may be refunded, unfortunately sale items cannot be refunded.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
If you have not yet received your refund, please first check your bank account again. Please then contact your bank or credit card company. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at contact@tesouro.com.au.

Gifts & Gift Cards

  • There are no returns on gift cards that have been used.
  • Gift cards cannot be returned in exchange for physical monetary value or transfer.

If an item/(s) were marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
For more information, please refer to our "Terms of Service" page If you have any questions, feel free to email us at contact@tesouro.com.au and we will be happy to help!

DO YOU OFFER A WARRANTY

WARRANTY

We offer a 12-month warranty against manufacturing faults from the date of purchase on items with proof of purchase. Our warranty covers faulty items only. It does not cover general wear & tear, damage caused by misuse or mishandling.  Please refer to our 'jewellery care guide' for general care instructions.

Our pieces come with a guarantee that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major fault.

WHAT OUR CUSTOMERS SAY

  • SAMIRA H.

    "IM SO IMPRESSED WITH MY WATCH, THE TEXIERA WATCH IS GORGEOUS ON I DIDNT EXPECT IT TO FEEL AND LOOK AS NICE A IT DOES! SO TEMPTED TO BUY IT IN ANOTHER COLOUR."

  • JOHN K.

    "I PURCHASED THESE EARRINGS AS A GIFT FOR MY NEICE, DELIVERY WAS FAST. I HAVENT SEEN HER TAKE THEM OFF SINCE."

  • SONYA N.

    "LITERALLY ONE MY FAOURITE NECKLACES TO WEAR, ITS SIMPLE BUT BRINGS EVERYTHING TOGETHER. I GET COMPLIMENTS ALL THE TIME"

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